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Virtual Remote Call

More than just a phone call. A remote call is a session where a technician remotely connects and controls your computer or device to troubleshoot any problems you are having with live streaming, video or audio software. (No training included.)


One time fee

Virtual Remote Training

Become a broadcasting pro! Learn how to use your new software and equipment. During a training session, a technician will guide you step by step teaching you and your team how to use your broadcasting apps and equipment.


One time fee

XLR Microphone Cables

$13.99 per month

What software / equipment do we support?

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Frequently Asked Questions

This website is for highly technical questions that you are having a hard time figuring out. The fee you pay is designed to save you hours of frustration by connecting you to an experienced technician that can directly help you solve your problem.

No! If you need support, you can start a chat or you can pay the one time session fee to connect to an experienced technician.
If you’re working on an extended project, learning a new software, or just need ongoing technical help, you can sign up for the monthly subscription to save money by avoiding having to pay a fee for each session.

Your login credentials will be emailed to you after you make your first purchase. Your username will always be the first email you used to make your first purchase. In your inbox, you will get a link to reset your password. Change your password and  then log in to your account.

If you forgot your password, click here to reset your password again. Or you can click on the ‘Lost your password?’ link on the login screen.

It depends. If you’re having connection problems while trying to broadcast your event, or some other live streaming related questions, we can help with that. However, general internet troubleshooting questions aren’t our specialty so we cannot guarantee that we will be able to support these kinds of issues.

While we’re sorry that you’re having those issues, we only specialize in broadcasting technology and audio / video troubleshooting and training. Unfortunately, we are unable to help with general computer troubleshooting.